Shipping policy

Delivery Time:
Orders are Delivered within 4–5 working days across Pakistan. Remote areas may take a little longer.

Delivery Charges:
• Standard shipping charges apply (displayed at checkout).
• Free delivery may be offered during special promotions or campaigns.

Order Processing:
• Orders are processed after confirmation through call/SMS/WhatsApp.
• Once processed, customers receive a tracking ID to monitor their parcel.

Cash on Delivery (COD):
Available nationwide. Please ensure availability at the time of delivery.

Prepaid Orders:
Customers who choose prepaid payment will get priority dispatch.

Delays:
While we strive to deliver on time, unforeseen circumstances (weather, strikes, courier delays) may cause slight delays. We’ll keep you updated in such cases.

Delivery Coverage:
Qalamé currently delivers all across Pakistan. International shipping will be introduced soon.